NDIS Support Coordination
Support that works for you
Looking for a Support Coordinator?
Managing your supports shouldn’t feel like a full-time job. That’s why our Support Coordinators focus on reducing complexity and making sure your supports are working for you.
We’ll help you understand your NDIS plan, coordinate your supports and build your confidence to make informed decisions about your care.
At every step we are focused on delivering support that helps you feel confident, in control and connected.
If Support Coordination is included in your plan, we’re ready to get started.
What is Support Coordination?
Support Coordination is a funded NDIS service that help you make the most of your NDIS plan.
It’s all about working with you to put the rights supports in place and helping you build the skills and knowledge to manage them. Support Coordination usually involves helping you:
- Understand what’s in your plan and how to use it
- Connect with providers and coordinate services
- Set up service agreements
- Prepare for plan reviews
- Troubleshoot issues along the way
- Build your confidence and independence over time
When you choose MyIntegra, you’re supported by one of Australia’s largest providers of Support Coordination.
We have seven teams working across Australia, giving you access to a wide network of local expertise backed by national strength. Our size means we have the systems, processes and experience to deliver consistent quality, no matter where you live.
Here’s what sets us apart:
We'll begin by:
- Working closely with you to understand your plan
- Breaking down your goals and specific needs in detail
- Mapping out your NDIS journey
- Guiding you in selecting localised supports
- Negotiating service agreements between you and your providers
- Reviewing your support services to make sure they are working well
count on
We’ll stay by your side with:
- Regular check-ins to ensure your supports are working well
- Help resolving issues with services or funding
- Preparation for plan reviews
- Help using the NDIS portal
- Capacity building so you can manage your plan more independently over time
Support Coordination is not included in every NDIS plan. It is funded under the Capacity Building Budget.
If Support Coordination is already funded in your plan, you can get started straight away. If not, and you think you might be eligible, chat to your Local Area Coordinator or planner.
You may be eligible to have funding for Support Coordination included in your plan if you:
- Are new to the NDIS and need support getting started
- Require help coordinating multiple services
- Want to build the skills and confidence to manage your plan
- Need guidance understanding and using your funding
Level 3 Specialist Support Coordination Services
At MyIntegra our Level 3 Specialist Support Coordinators go beyond standard support.
With years of experience and a deep knowledge of the disability sector, we help participants with complex needs live safer more independent lives.
We offer face to face support in Sydney, Melbourne, Brisbane and Perth and provide remote and virtual services Australia wide.
If you have funding for Support Coordination in your NDIS plan, you can sign up online in under five minutes or call us on 1300 937 187.
Many people choose to pair MyIntegra Support Coordination with MyIntegra Plan Management. We’ll help you pay invoices, track your budgets and give you clear up to date information about your funding so you can focus on what matters most.
Helping you live the life you want
We’re here to make things easier. Our NDIS Plan Management service can work with your support coordinator to help take care of the paperwork, pay invoices on time, and give practical advice and assistance to ensure your NDIS plan works best for you.
NDIS Support Coordination is a service offered under the National Disability Insurance Scheme (NDIS) in Australia. It is designed to assist individuals with disabilities to implement their NDIS plans to achieve their goals and maximise their plan's benefits.
Support Coordination involves working closely with a Support Coordinator, who can provide guidance, information, and practical assistance to you. The main objective of NDIS Support Coordination is to help you understand your NDIS plan, connect with appropriate service providers, and coordinate supports and services to ensure that your individual needs and goals are met.
The NDIS recognises three levels of Support Coordination to assist participants in implementing their NDIS plans and achieving their goals. These levels are designed to cater to different needs and complexities. The three levels of Support Coordination are:
- Level 1 Support connection: This low level of support builds your ability to connect with informal and funded supports.
- Level 2 Coordination of supports:This medium level of support assists you to build the skills you need to understand, implement, and use your plan.
- Level 3 Specialist support coordination: This is a higher level of support may be funded for people whose situations are more complex and who need specialist support.
If you don't already have funding set aside for an NDIS Support Coordinator, you'll need to explain to the NDIS why you need one. Some key reasons could be that you're going through a major life change, you don't have a support network that can help, or this is your first NDIS plan.
There are three levels of NDIS Support Coordination available, which you will discuss at the initial planning meeting. Your local area coordinator (LAC) will help determine what you're eligible for.
If you already have Support Coordination included you’ll find one of these codes in your NDIS plan:
- Level 1: Support connection 07_001_0106_8_3
- Level 2: Coordination of supports 07_002_0106_8_3
- Level 3: Specialist support coordination 07_004_0132_8_3
Not all Support Coordinators are the same and you have your individual needs. You should find a Support Coordinator that suits your goals, depending on what’s most important to you.
As an NDIS participant, you can switch Support Coordinators at any point in your NDIS plan. If your current Support Coordinator isn't meeting your expectations, you might want to make a change.
MyIntegra makes switching easy, so there are no gaps in your support. Simply contact our team on 1300 937 187 to let us know you want to make the switch. We will then guide you through the transition process and ensure no disruptions to your service. We'll also contact all your service providers to let them know we are now your Support Coordination contact.
If you’ve used a Support Coordinator in your current plan, then you already have funding for Support Coordination. You don’t need to contact the NDIS or your LAC, as there’s nothing they need to update or amend. It’s as simple as choosing the NDIS Support Coordination provider that you want to use.
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